Customer Support Centre. Notice of statement of last dividend

Customer Support Centre. Notice of statement of last dividend

Right after the processing associated with the final payment effort, we shall start the entire process of winding straight down our operation of this customer care Centre and closing the management.

As a result of the UK outbreak that is recent of, our customer support group happens to be working remotely, as well as the CURO customer support phone lines happen suspended since 5pm on Friday 20th of March. These phone lines will now permanently be closed.

After on using this, our customer care Centre are going to be shutting completely in belated 2020 august. Following this true point we are going to never be in a position to respond to any consumer questions by phone, by e-mail or else.

Up-date from Administrators:

You may already know, on 20 might 2020, the Joint Administrators declared and paid an initial and dividend that is final all unsecured creditors having an agreed claim into the management. re re Payments had been built to 100,021 clients on that date, while the great majority reached client bank accounts on Friday 22 May 2020.

We’ve been notified by our re re payment provider that some re re re payments have already been came back where they would not effectively achieve consumer bank reports. It really is unavoidable that some re re payments are returned when creating this amount of re re re payments.

Since 20 May 2020, we now have gotten over a top number of email messages into our customer support inbox, nearly all which relate solely to clients’ payment enquiries. We’re focused on giving an answer to each one of these e-mails since quickly, effectively and accurately that you can, and investigating any questions submit by customers concerning the receipt of the dividend re re payment. […]